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Cancellations & Refunds

Cancellations will be accepted and refunds will only be made in the form of store credits. If you cancel 48 hours in advance you can receive store credit for the class which will be sent to you via email as long as we are notified AT LEAST 48 hours in advance to be able to offer your seat to another customer. All no shows will forfeit their payment and option for a store credit. 

This credit can only be applied to one future workshop, regardless of its cost. You my not split the credit between workshops or classes. If the cost of the future training is less than the amount paid, the difference will be lost. If the cost of the future training is greater than the credit, then the balance will become due at registration time.

Private Parties: Private Party Hosts are to refer to their private party booking email & private party contract in regards to their non-refundable/non-transferable deposit for party cancellation questions. Party hosts are financially responsible for ensuring the minimum has been met & paid regardless of attendance. We are not responsible for the party/event guests refunds. All no shows will forfeit their payment and option for a store credit. If a guest should cancel their seat, it is still up to the party host to ensure the room minimum has been met/paid prior to the start of the party.

 

Take & Make Kits: No Refunds or Store Credits will be given for Take & Make Kits including Virtual Classes. 

We understand that illness sometimes arises at the last minute. This situation is very regrettable and it was difficult for us to make this policy, but our workshops & classes sometimes sell out and those who were unable to get a seat often ask to be put on waiting lists. Most people, even if they asked to be placed on a waiting list, are unable to attend a workshop or class without at least a couple days’ notice.

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